Benefits of a 24/7 Phone Answering Service

Phone Answering Service

If your business is lacking in the human contact department, you might need to consider hiring a 24 hour phone answering service. Several successful entrepreneurs have reaped the benefits of an answering service. These services provide professional and courteous receptionists to answer incoming calls. You can be sure that every call will be handled professionally and with the utmost confidentiality.

Live Phone Answering Service

If your business is in need of a live receptionist, consider hiring a voicemail service DOS. Its live receptionists can answer calls day or night and have customized scripts to help your business get the message across. With this service, you can replace an in-house receptionist or supplement it with DOS. You can even use their live chat feature to get in touch with a live representative.

A free trial with DOS does not require any credit card information. You can even cancel at any time if you are not satisfied with their service. The free trial lasts seven days, after which your free account will be deactivated. Once you’ve upgraded, you can keep the same number. There are no contracts or hidden fees, and there’s no obligation to commit. The free trial has no strings attached, so there’s no need to worry about signing up for an expensive service.

24/7 Phone Answering with DOS

If you’d like to get the most out of your business’s communication channel, you may want to use a 24/7 phone answering service like DOS. Not only do you get professional customer service experts to answer your calls, you’ll also benefit from 24-hour coverage and HIPAA-compliant medical answering. DOS enables you to run a successful marketing campaign and chase opportunities all year round. Learn more about the benefits of answering service solutions from DOS.

For those in the tech industry, DOS has multiple plans to fit every budget and need. With customizable plans, you can bump up minutes as your user base grows. You can also adjust your account based on optimizations. Compared to hiring an in-house tech team, DOS will save your company money and time. It costs less than one receptionist and will not take up the technical experts’ time on routine calls. As a bonus, DOS is available around the clock to answer technical inquiries.

24/7 Phone Answering with DOS

24/7 Phone Answering Receptionists

The best part about hiring a real estate answering service company is that you don’t have to worry about hiring a full-time employee. Instead, you can pay a flat monthly fee for their services. This is much cheaper than hiring an in-house employee, who will cost you salary, benefits, office space, and PTO (paid sick days).

When it comes to customer interaction, human interaction is key. Not any receptionist can effectively represent your company, so you want to hire a real ambassador for your business. Unlike many phone answering services, Ruby Virtual Receptionists aren’t restricted to pre-written scripts. Instead, they’re provided with comprehensive training to deliver excellent customer service. That makes them an ideal choice for businesses that are worried about staff turnover.

As a Ruby user, you can forward your calls to Ruby. If you’re in a meeting, you can set up a delayed call forwarding, so that Ruby can ring the office a couple of times before connecting the call to you. And when you’re not available to take your calls, you can also choose to have your calls forwarded to your home or office. The phone will ring a couple of times before connecting with a professional virtual receptionist.

Final Thoughts

A professional phone answering service can provide a number of benefits to a small business. DOS can provide a professional phone answering service that meets the needs of businesses of any size. In addition to answering the phone, these companies can offer real-time reporting, online tools, and bilingual operators to handle a variety of customer inquiries and requests. The company works with small business owners to find the right solution for their needs.

Businesses may find that they need round-the-clock availability. While some industries require round-the-clock coverage, others need 24-hour service to ensure the highest level of customer satisfaction. Businesses can also benefit from 24 hour answering service because voicemails are often a source of missed calls. Statistics show that fewer than 20% of callers actually leave voicemails. The rest simply dial a competitor or hang up.

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